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Report an Adverse Event or Product Complaint


Adverse Event

Any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical product and which may or may not have a causal relationship with this treatment.

Additional safety information includes (but is not limited to) the following report types:

  • Unapproved or off-label use
  • Use during pregnancy
  • Exposure to a drug during breastfeeding/lactation
  • Overdose (whether intentional, accidental, or prescribed)
  • Drug abuse or misuse
  • Medication errors
  • Drug-drug interactions
  • Drug-food interactions
  • Lack of therapeutic effect

To report a suspected adverse event or product complaint, contact us via UCBCares at 1-844-599-CARE (2273) or email

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Submit a Medical Inquiry

Ask us a product-related question and someone from our UCBCares® or Medical Information team will provide a response via email, phone, fax, or mail.

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Connect With an MSL

Request a meeting with your local Medical Science Liaison.

Or speak with a UCBCares® Associate

1-844-599-CARE (2273) or email email

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If you’re interested in contacting UCB about clinical trial opportunities,